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  1. Case Studies

THE LODGE AT FLYING HORSE

A bold expansion at a Colorado resort leverages Cvent's technology for strategic advertising and targeted
planner relationships

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Video
 
13.8%

2022 market share

10.5%

Conversion rate

113%

YOY increase in RFPs received

In 2022 The Lodge at Flying Horse opened an additional 54 guest rooms and 4,000 square feet of meeting space, meaning director of sales and marketing Jeff Howell needed to find new planners representing larger groups to fill the resort. The hotel increased their exposure through a four-diamond listing on the Cvent Supplier Network and used Cvent’s Planner Navigator to find the ideal planners for the property and nurture those new relationships. Quick response times, accurate proposals, and luxury amenities and services make the Lodge at Flying Horse the ideal place for C-suite meetings and retreats.

Planner Navigator has brought me closer to clients, and it's taken so much of the work out of trying to find the right planner. It allows me to home in on the best planners and those producing in our market. It's just such an easy tool for me to identify the appropriate contacts, and then to open the door on my own and build that relationship in a more personal manner. 

Jeff Howell
Director of Sales and Marketing
Products used:
CSN Advertising
Grow your group business
Wedding Spot Advertising
Attract venue-sourcing couples
CSN Business Intelligence
Transform your business
Group Competitive Set Dashboard
Make data-driven decisions
CSN Productivity Tools
Turn leads into business
Planner Navigator
Find the perfect planner
Cvent White Label
Streamline RFP workflow

CHALLENGES

A bold expansion calls for a strategic approach to sales and marketing

SOLUTIONS

Cvent technology paves the way for expanded exposure and targeted relationships

RESULTS

Business Intelligence and Productivity Tools improve sales efficiency for the long term

Download case study

As a new hotel chain, Graduate Hotels took advantage of Cvent technology to draw attention and build excitement.  

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When Jody Hafey built a wedding paradise on the shores of Nantahala Lake in North Carolina, she didn’t think she’d have a challenge attracting couples. Surely referrals and traditional advertising would be enough to promote this hidden gem tucked away in the Smoky Mountains.

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A luxury lifestyle boutique hotel leans on Cvent technology to create personalization and attract new group and event business. 

Read case study
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