Skip to main content

See how Cvent can solve your biggest event challenges. Watch a 30-minute demo.

Main navigation
  • BEFORE YOUR EVENTS
    • Registration & marketing
    • Venue sourcing
    • Event diagramming
    • Room blocks
    • Approvals & budgeting
    • Speaker management
    • Exhibitor management
    DURING YOUR EVENTS
    • Event app
    • Check-in & badging
    • Attendee engagement
    • Trade show lead capture
    • Trade show meetings
    • Virtual experience
    • Webinars
    AFTER YOUR EVENTS
    • Event & attendee insights
    • Integrations
    • Surveys
    • Lead retrieval
    • Event video
    See all products
    Request a demo by contacting our sales team

    Request a demo

    See our software in action with a personalized demo.

    Contact us
  • YOUR INDUSTRY
    • Agency
    • Association
    • Financial services
    • Higher education
    • Life sciences
    • Technology
    • See all industries
    YOUR FORMAT
    • In-person
    • Hybrid
    • Virtual
    • Webinar
    YOUR EVENT
    • Conference
    • Field marketing
    • Internal event
    • Networking
    • Sales kickoff
    • Trade show
    YOUR ROLE
    • Event planner
    • Marketer
    • Travel manager

    Event planning and marketing in one place

    Cvent's software helps you manage every stage of the event process.

    Learn more
  • EXPLORE
    • All resources
    • Blog
    • Case studies
    • Podcast
    • Upcoming events
    • Upcoming webinars
    LEARN
    • Community
    • Certification
    • Training
    GET HELP
    • Knowledge Base
    • Professional Services
    • Support

    The Big Book of Event Accessibility

    Your go-to guide for planning inclusive events.

    Download now
  • ABOUT
    • About Cvent
    • Newsroom
    • Accessibility
    • Pricing
    WORK WITH US
    • Careers
    • Diversity
    • Partner with us
    CONTACT
    • Contact sales
    • Contact support

    Join 4,800+ employees around the world who power our technology

    See all positions
  • WIN GROUP BUSINESS
    ATTRACT MEETING PLANNERS
    • Digital ads
    • Prospect planners
    • Promote in person
    • Vendor marketplace
    CONVERT RFPs
    • Showcase meeting space
    • Customize proposals
    • Capture instant bookings
    • Manage group RFPs
    MANAGE EVENT BOOKINGS
    • 3D diagramming
    • Manage room blocks
    IMPROVE GROUP BUSINESS
    • Measure performance

    WIN CORPORATE TRAVEL
    • Grow corporate travel
    • Manage transient RFPs
    • Distribute rates
    • Evaluate performance
Utility Navigation (Mobile)
  • Request Demo
  • Find event venues
  • Log in
Utility navigation
  • Request demo
  • Find event venues
  • Log in

Breadcrumb

  1. Case Studies

LA CANTERA RESORT & SPA

Improving the planner and guest experience with Cvent's meeting and event management technology

Download case study
32%

2023 market share

51%

2023 bid rate

67K

Annual room nights managed through Passkey

In-person events hold significant value, with 78% of event professionals perceiving them as more valuable than other initiatives. Attendee experience is crucial, and event professionals measure success based on attendance, engagement, and positive feedback. To meet these expectations, event designers are embracing creativity and personalization. La Cantera Resort & Spa understands the importance of connecting with the right groups and creating memorable events. Choosing a venue is just the beginning; executing events requires a team effort and reliable technology. La Cantera relies on Cvent's technology throughout the event planning process, from building awareness to executing meetings. With features like Cvent Event Diagramming and Cvent Passkey, communication between planners and onsite teams is streamlined, resulting in higher satisfaction for attendees, planners, and the hotel. To learn more about how La Cantera Resort & Spa improved their event management, download the case study.

 
 

Passkey helps us automate so much of our reporting and ensure we're in direct communication with our clients. Passkey starts the guest experience off before their arrival. Offering upsells and primary inventory maximizes the guest experience and helps us meet our financial goals. Last year, we did almost a million dollars in upsell revenue through various avenues, and Passkey was a big contributor. 

Lindsay Carroll
Revenue Manager
Products used:
CSN Advertising
Grow your group business
Cvent Event Diagramming
Better events by design
Cvent Passkey
Automate event rooming lists
Smart Custom Proposals
Branded and personalized templates
CSN Business Intelligence
Transform your business
Planner Navigator
Find the perfect planner

CHALLENGE

High expectations and shorter planning times mean hotels and event professionals need to be efficient and communicate clearly throughout the planning process

SOLUTION

Technology enables planners to make decisions quickly and collaborate with onsite teams

RESULTS

Streamlined event management improves the process and leads to higher attendee, planner, and hotel satisfaction

Download case study

Time-saving tech to transform citywide event management

Read case study

A luxury experience with customer-centric technology

Read case study

Thinking globally expands possibilities for success

Read case study
Cvent logo
Social menu
  • Cvent on Facebook
  • Cvent on Twitter
  • Cvent on LinkedIn
  • Cvent on YouTube
  • Cvent on Instagram
Footer
  • Sales
    • Request a demo
    • Pricing
    • Contact us
    • 866.318.4358
  • About
    • Awards
    • Careers
    • Investor relations
    • Management team
    • Newsroom
    • Partners
  • Popular products
    • Event registration
    • Mobile apps
    • Attendee Hub web
    • Check-in & badging
    • Webinar platform
    • Venue sourcing
    • All products
  • Free resources
    • Blog
    • Case studies
    • Watch webinars
    • Find event venues
    • Best event venues
    • Find wedding venues
  • Support
    • Contact support
    • Community
    • Developer Hub
    • Knowledge Base
    • Security
    • Training
    • Log in to Cvent
  • For suppliers & venues
    • Attract
    • Convert
    • Manage
    • Improve
    • Corporate Travel

Copyright 2024 Cvent Inc. All rights reserved.   LEGAL  |  PRIVACY POLICY  |  ACCESSIBILITY   |  TERMS OF USE  |  TRUSTe  YOUR PRIVACY CHOICES

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply

 

TRUSTe   TRUSTe
  • United Kingdom (English)
  • Australia (English)
  • Singapore (English)
  • UAE (English)
  • Deutschland (Deutsch)
  • India (English)
US (English)
Reset redirect preference
Clear redirect preference